The Happy Cooker opened its doors to Winnipeg in September 1973. We have been proudly serving Winnipeggers now for over 40 years !
The passage of time has been very exciting indeed and we have seen many changes in the kitchenware industry. Changes in staples such as knives and cookware, electrical and gadgets have been significant over this four decade period. READ MORE ›
Cookware, Bakeware, Kitchen gadgets, countertop appliances, barware, glassware, aprons, linens including dishcloths/teatowels, coffee and tea makers/accessories, bbq section, HUGE selection of kitchen knives and so much more !
THE HARDWARE STORE FOR COOKS !
SERVING WINNIPEG FOR 40 YEARS !
The Newbury is a suitcase-style picnic basket with service for four and plenty of charm to spare. With a fully-lined interior, the Newbury has a hinged, flat lid design with closure straps and includes lunch service for four, including plates, glasses and flatware. Take the Newbury on your next picnic and enjoy life's finer moments.
The Bristol is a suitcase-style picnic basket with service for two and plenty of charm to spare. With a fully-lined interior, the Bristol has a hinged, flat lid design with closure straps and includes lunch service for two, including plates, glasses and flatware. Take the Bristol on your next picnic and enjoy life's finer moments.
The Happy Cooker
464 Stradbrook Avenue
Winnipeg MB R3L0J9
The Piccadilly Picnic Basket is reminiscent of simpler times, when picnics were grand affairs and life's pace afforded you the time to enjoy them to the fullest. This fully-lined red and white plaid willow basket measures 16" long and has a easy-access double-lid design with service for two. Included are 2 plates (PS, 8", solid white), 2 wine glasses (PS, 8 oz.), 2 (18/0) stainless steel forks, knives, and spoons (plastic, wood grain design handles), and 1 stainless steel waiter-style corkscrew. Features a matching roll-up flatware pouch and premium leatherette accents. Take the Piccadilly on your next picnic and enjoy life's finer moments.
I purchased some beer glasses their yesterday, and while I was being shown the selection, by one of the store reps, I had indicated that I needed full size beer glasses. I purchased the beer tasting flight glasses as I was shown them by the store rep. I called back within an hour as I had learned that they were not the size that I needed. I learned later that your return policy does not allow for refunds but instead just in-store credit. This would be fine normally however they have a very limited selection of beer glasses, that do not suit my needs. I feel like it is unfair that I would not receive my money back for this as I was clear with the rep that I needed full size glasses. I do not think that providing a refund for this is unreasonable, especially with a view of customer satisfaction in mind. So i emailed the store asking for a refund, for my purchase. I didn't receive a response so I called the store.
While on the phone with the manager i explained the situation, and explained that they do not have what I am looking for. The manager interrupted me several times during our conversation, and was very unreasonable. He said that Manitoba law says that they don't even have to accept any returns or exchanges and made it seem like even their poor return policy was a favor to the customer. He said: "when you buy a fridge or a car you can't return it." I responded by letting him know that you can return a fridge, and i would know as i have sold kitchen appliances for years, and i told him that your not going to make a serious purchase like a car on your lunch break from work, like you would a set of beer glasses. And when i was explicit about advising the rep that i wanted glasses that could hold a full beer, he pretended not to know the size of a full beer. He said, "what size is a full beer?" It is ridiculous that someone running a kitchen store wouldn't know what a full size beer looks like.
In summary, the only thing worse then this store's policies and selection of over priced wares, is the unhelpful and pretentious people that run this store. The argumentative and dismissive way i was treated, was appalling. I will never be shopping here again, as I know I will be treated with more respect and care at any other kitchen supply store in the city.